Methods of name matching and their respective strengths and weaknesses In a structured database, names are often treated the same as metadata for some other field like an email, phone number, or an ID number. But what happens if you only have a name to lookup a record? This happens quite frequently since humans tend […]
Tag: Smart Name Matching
Intelligent Directory Search for Contact Centers: Gain a Competitive Edge
Contact center agents rely on the account information in their databases to answer customer questions and efficiently solve problems. They need a complete record of customer information, previous interactions with support staff, and purchase history. A clean database is necessary to fulfill this fundamental requirement. With user databases of thousands of millions of customers, automation […]
Connecting to Asia with Rosette API
Latest 1.5 API release renews commitment to global data analytics We kicked off 2017 with some major updates to Rosette API (version 1.5). There are lots of new features to play with, so we’re breaking down the key updates in a series of blog posts to share with our awesome users. One common thread among […]
The Wonderful World of Text Analytics!
Discover our most popular plugins for data analytics and search The world of text analytics and search improvement is vast, and we know you have many choices when it comes to picking out tools. Everyone has their own history and preferences, and many companies have legacy tools they can’t just throw away. Learning to play […]
An Elasticsearch Plugin for Simple Fuzzy Name Matching
Normalization is crucial to high quality search results — who wants irrelevant variations between queries and documents leading to missed hits (e.g., “celebrity” v. “celebrities”)? Normalizing dictionary words works, but what if your application focuses on names? Whether you’re tackling log analysis, e-commerce, watch list screening or other applications, names are often the key. Can […]
Elasticsearch and Fuzzy Name Matching Meetup, World Tour
Normalization is crucial to high-quality search results — who wants irrelevant variations between queries and documents leading to missed hits (e.g., “celebrity” v. “celebrities”)? Normalizing dictionary words works, but what if your application focuses on names? Whether you’re tackling log analysis, e-commerce, watch list screening or other applications, names are often the key. Can you […]
Fuzzy Name Search and Name Matching Presentations in San Francisco
Names connect data points and are frequently the most important piece of information in a document. But unlike common nouns and verbs, they defy standardization, making them an elusive search target. But you can, in just two days, go from “neophyte” to “well-informed” in the realm of fuzzy name searching and matching. Basis Technology’s VP […]