Rosette is now part of Babel Street! Read more >>

Tag: database management

Just the Important Entities, Please

Salience scores and linking confidence scores for extracted entities come to Rosette Cloud Data scraped from the web is often very noisy and cumbersome to work with. Sorting through it to find the most valuable information is a vital step in converting raw data into actionable insights. The release of Rosette Cloud 1.8 aims to […]

Intelligent Directory Search for Contact Centers: Gain a Competitive Edge

Contact center agents rely on the account information in their databases to answer customer questions and efficiently solve problems. They need a complete record of customer information, previous interactions with support staff, and purchase history. A clean database is necessary to fulfill this fundamental requirement. With user databases of thousands of millions of customers, automation […]