08 Dec 2020
Case Study

Société Générale Reduces False Alerts by 98%

New communications monitoring system integrates Rosette text analytics to find real business risks in a sea of data

When a bank’s compliance system is returning so many false positive alerts that the true positives — real business risks — are missed, that leaves a financial institution open to hefty regulatory punishment and reputational risk. This was the situation faced by Société Générale, which operates in over 67 countries with around 150,000 employees.

Learn in this video case study how by integrating Rosette text analytics into its communication surveillance compliance platform, Société Générale drastically cut the number of false positive alerts, thus going from from tens of thousands of alerts a day to about 200, from which investigators can find the two or three alerts per week that truly need to be escalated for further investigation.